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Heather WolffNov 18, 2021
Update copy to:
Pure Storage delivers a modern data experience that empowers organizations to run their operations as a true, automated, storage-as-a-service model seamlessly across multiple clouds. Using Inkling they made improvements to their learning program leading to a reduction in field engineer-caused outages, incidents, and escalations, which resulted in higher mission-critical business metrics like uptime (99.9999%), customer satisfaction (99% reduction in field engineer-induced incidents/escalations), and Net Promoter score (83.5 - Top 1% of all B2B companies).
and please link to the roi session from Illuminate: https://discover.inkling.co...
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Heather WolffNov 30, 2021
Slight update to the copy: Pure Storage delivers a modern data experience that empowers organizations to run their operations as a true, automated, storage-as-a-service model seamlessly across multiple clouds. Using Inkling they made improvements to their learning program leading to a reduction in field engineer-caused outages, incidents, and escalations, which resulted in higher mission-critical business metrics like uptime (99.9999%), customer satisfaction (99%+ onsite execution rate), and Net Promoter score (83.5 - Top 1% of all B2B companies).
Heather WolffNov 30, 2021
Desiree Aldeguer
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